Events

2009 Evaluative Data & ROI Report

Evaluation Data and Return on Investment

11th Washington State Working Connections IT Faculty Development Institute:

August 25-28, 2009

Number of attendees: 38

I.

The CoE for ICT located at Bellevue College, hosted the eleventh annual Washington State Working Connections IT Faculty Development Institute from August 25th to August 28th, 2009.

The following tracks were offered to faculty participants:

  • Windows 7 (Instructor: Adam Carter, Microsoft)
  • SharePoint: Why Employers Demand Your Students Know It (Instructor: Steve Fox, Microsoft)
  • Camtasia Studio, Snagit & Jing (Instructor: Jean Kent, North Seattle Community College emeritus)

The 2009 Institute offeredfour tracks to participants. The Institute’s 38 participants came from 14 of the 34 Washington state community and technical colleges, as well as the Puget Sound Skills Center.

NWCET’s fundraising activities generated $18,670 in in-kind donations (software, textbooks, product giveaways, etc.).  The following sponsors contributed to the success of the Institute:

  • Center for IT Excellence
  • Course Technology
  • League of Innovation (CIT)
  • Microsoft Official Academic Course
  • Microsoft IT Academy

Bellevue College and its program and service departments, as well as NWCET provided institutional support.

II.

The Institute’s faculty advisory board and CoE for ICT measure the success of the Institute in a number of ways.  The primary measure of success is did the professional development training tracks meet the needs of the participants?  Other measures of success include the overall Institute’s operational activities (registration, food, hotel, classroom set-up, etc.); will faculty participants attend a future Institute; and, was the Institute a good use of their time.

The Institute evaluation was made available online for all participants this year.  Previously the evaluations had been distributed to participants as hard copies.

The registration form was easy to complete and submit.

The average rating was 4.66 or 93%

The cost is reasonable and the value is good.

The average rating was 4.82 or 93%

The logistics (in-person check-in and registration, customer service) met my expectations.

The average rating was 4.83 or 96%

The facilities and labs met my expectations.

The average rating was 4.38 or 88%

The quality and choices of food at the Institute was:

Good                     28%

Excellent              72%

Comments:

  • At times excellent.
  • Perfecto!

I found Tuesday’s presentation on “Adult Learning” by Kelley Anderson, Microsoft, helpful and informative.

The average rating was 4.11 or 83%

I found Wednesday’s presentation, “SharePoint: Why Employers Demand It” by Steve Fox helpful and informative.

The average rating was 4.29 or 86%

I found Thursday’s presentation, “Windows 7” by Adam Carter helpful and informative.

The average rating was 4.5 or 90%

Comments:

  • Could have been more focused on how businesses use SharePoint, and how we can teach it to our students.

I found Friday’s presentation “Camtasia, Snagit & Jing: Creating Media-Rich Content” by Jean Kent helpful and informative.

The average rating was 4.4 or 88%

Overall rating of Working Connections. The program met my expectations.

The average rating was 4.79 or 96%

Comments:

  • I have not been on this campus before, so really appreciated all the signs pointing to parking and classrooms. The first presentation could have been better.
  • Great – Thanks!
  • The opportunity for networking with other faculty was of great benefit.
  • Learned a great deal from my classmates and contacts.
  • I will come again if possible, and will recommend/advocate for the institute.

Working Connections’ faculty advisory board decreased registration from $650 to $450; a decrease of 30% due to economic cuts for professional development and training at the CTC level.  Were your professional development dollars cut?    Did this make it harder for you to attend the Institute?

33% responded “No”; 66% responded “Yes”.

Comments:

  • Lower price made it easier but CTC cuts made it harder for sure.
  • My workforce Dean is very supportive and readily agreed to fund the training.
  • My professional development funds were not cut.

What tracks would you recommend for the future?

  • Office 2010, SharePoint 2010, Windows 7.
  • All.
  • Definitely attend: SharePoint and a Windows 7 Track.
  • Whatever is current or upcoming as this training was… I would definitely attend Camtasia again, and take SharePoint.
  • Camtasia I would probably take, definitely SharePoint.
  • Definitely would take Virtualization with VMWare, Workstation, ANGEL Learning course, Management system version 7.4 training, and Making effective use of Elluminate Live! 9.5, Distance Learning (DL) Teaching Techniques,  Definitely would take Camtasia Studio 6, Probably take Protocol Analysis with Wireshark 1.2.1, Definitely would take MOAC Labs and Virtualization (from Wiley), Definitely would take a track that covers “Using electronic textbooks from Safari and/or CourseSmart”.
  • Probably would take Windows 7 for the Advanced User and would definitely take Adobe.
  • Definitely would take Virtualization, Networking, operating systems tracks.
  • Would take Visual Studio 2010, Office 2010, Windows Azure and cloud computing
  • Would take Windows 7, possibly VS 2010.  Definitely would take Office 2010, maybe SharePoint.
  • Would take Office 2010 or an IC3 Crash track.

Comments:

  • Keep the same format – works great!
  • Maybe one day shorter
  • Does this need to be targeted at only community college instructors? Can you open it to outsiders in the working world who have need for learning some of the content? I can see how the HR departments in all the local large corporations could use instruction on using Camtasia to produce videos to instruct their employees on how to use their health insurance website, or to file a timesheet or expense report…
  • This is great and I really don’t have any suggestions, as long as the material is current which it always is. I learned a lot!
  • Teach Windows Server 2008 R2 64-bit Enterprise Edition, ANGEL LMS 7.4, and Elluminate Live! 9.5, Windows 7, Camtasia Studio 6, Windows Deployment Services (WDS), Wireshark 1.2.1, and Packet Tracer 5.2., TestOut! LabSim use in the classroom, ExamView online assessments as a learning tool, setting up your school as a VUE (CompTIA and Cisco) and/or Prometric (Microsoft) testing center.
  • Just keep up what you have been doing for the past, how many, years.

I will recommend Working Connections to colleagues in the future.

The average rating was 4.89 or 98%

If the 2010 Working Connections offers a track I am interested in taking, I plan on attending.

The average rating was 4.79 or 96%

Any other general feedback, things you want us to know, or suggestions?

  • My friend from California was very impressed with the Institute–I was so proud of you guys!
  • Working Connections appeared seamless again this year. Thank you for all your hard work.
  • Would it be possible to arrange for some [slightly] discounted accommodations at the Hilton Inn, next year?
  • Have a good year
  • Thanks for a great 4 days!!!

Track Evaluation Details

Windows 7

Instructor: Adam Carter

The Instructor demonstrated command of the subject matter and was well prepared.

The average rating was 4.5 or 90%

The activities planned enhanced my understanding of the content.

The average rating was 4.75 or 95%

The organization of each day was good, with appropriate pacing and a good mix of instruction and hands-on activity.

The average rating was 4.38 or 88%

The instructor modeled excellent teaching.

The average rating was 4.13 or 83%

There was a satisfying mix of technical and best practices in my track.

The average rating was 4.13 or 83%

As a result of my participation in this track, I will incorporate some new teaching methodologies in my own teaching.

The average rating was 3.88 or 78%

I would recommend this instructor.

The average rating was 4.63 or 93%

Overall Comments:

  • Lab setup took a long time to get working.
  • Because the technology was so new, the instructor did the best he could with the courseware.

The course objectives and course content met my needs.

The average rating was 4.25 or 85%

The content of this track will enhance my effectiveness as a teacher.

The average rating was 4.25 or 85%

I will teach or use content from this track during the coming academic year.

The average rating was 4.75 or 95%

The course expanded my skills in this subject.

The average rating was 4.63 or 93%

The course materials/books were appropriate and enhanced the track session.

The average rating was 4 or 80%

The tracks’ written description on the website matched the actual course content.

The average rating was 4.5 or 90%

Overall rating of course content. The course met my needs or goals.

The average rating was 4.4 or 88%

Camtasia, Snagit & Jing

Instructor: Jean Kent

The Instructor demonstrated command of the subject matter and was well prepared.

The average rating was 5 or 100%

The activities planned enhanced my understanding of the content.

The average rating was 5 or 100%

The organization of each day was good, with appropriate pacing and a good mix of instruction and hands-on activity.

The average rating was 4.77 or 95%

The instructor modeled excellent teaching.

The average rating was 4.88 or 98%

There was a satisfying mix of technical and best practices in my track.

The average rating was 5 or 100%

As a result of my participation in this track, I will incorporate some new teaching methodologies in my own teaching.

The average rating was 5 or 100%

Comments:

  • Will go buy the software and start using next week!
  • I have already produced one video I will be using this fall.
  • The Brain Rules information was great, and I will use this with students in future courses.
  • It was great, now I can go and practice…

I would recommend this instructor.

The average rating was 5 or 100%

Overall Comments:

  • Fantabulous!!! I know that is not a real word – yet. Jean makes it so.
  • Jean has a very approachable teaching style, and didn’t seem to think any question was too silly, and she worked hard to make sure she tried to address the needs of individuals in the room.
  • Jean is patient and creates a very comfortable learning environment.
  • ABSOLUTELY!!! (I would recommend this instructor.)
  • I have learned a lot and will be able to use what I have learned effectively.  I would recommend this workshop to all online instructors.
  • Thanks for offering this track.
  • I came to learn about Camtasia, but really enjoyed being introduced to other software apps: Snagit, Jing and Fences, which I will also use.
  • One of the best trainings I have ever been to.
  • Excellent class.  I am excited I learned these skills and look forward to enhancing my curriculum with them.

The course objectives and course content met my needs.

The average rating was 4.88 or 98%

The content of this track will enhance my effectiveness as a teacher.

The average rating was 4.88 or 98%

I will teach or use content from this track during the coming academic year.

The average rating was 4.75 or 95%

The course expanded my skills in this subject.

The average rating was 5 or 100%

The course materials/books were appropriate and enhanced the track session.

The average rating was 4.75 or 95%

The tracks’ written description on the website matched the actual course content.

The average rating was 4.88 or 98%

Overall rating of course content. The course met my needs or goals.

The average rating was 4.88 or 98%

General Comments:

  • Great class!  Practical training I will use right away.  Definitely worth the time spent.
  • It would have been really nice if we could have all received a copy of the Camtasia Studio text.

SharePoint

Instructor: Steve Fox

The Instructor demonstrated command of the subject matter and was well prepared.

The average rating was 4.66 or 93%

The activities planned enhanced my understanding of the content.

The average rating was 4.66 or 93%

The organization of each day was good, with appropriate pacing and a good mix of instruction and hands-on activity.

The average rating was 4.66 or 93%

The instructor modeled excellent teaching.

The average rating was 4.33 or 87%

There was a satisfying mix of technical and best practices in my track.

The average rating was 4.66 or 93%

As a result of my participation in this track, I will incorporate some new teaching methodologies in my own teaching.

The average rating was 4.33 or 87%

Comments:

  • If we had SharePoint, I would

I would recommend this instructor.

The average rating was 4.33 or 87%

Overall Comments:

  • Great course. Learned a lot and was great fun. My brain aches! Wonderful teacher. Made it fun, was great at answering questions and made it accessible to all levels.
  • Steve Fox was the best!  Have him back again next year!

The course objectives and course content met my needs.

The average rating was 4.66 or 87%

The content of this track will enhance my effectiveness as a teacher.

The average rating was 4.43 or 86%

I will teach or use content from this track during the coming academic year.

The average rating was 4.33 or 87%

Comments:

  • If we had SharePoint I would.

The course expanded my skills in this subject.

The average rating was 5 or 100%

The course materials/books were appropriate and enhanced the track session.

The average rating was 4.66 or 93%

The tracks’ written description on the website matched the actual course content.

The average rating was 4.71 or 94%

Overall rating of course content: The course met my needs or goals.

The average rating was 5 or 100%

Overall Comments:

  • Changed my perspective on SharePoint. Made me a believer.

Return on Investment:

38 participants (CTC faculty and high school teachers) attended the four-day, $450 Working Connections IT Faculty Development Institute.  Participants began their four-day professional development training with registration, lunch and the welcome and opening ceremonies.  They then went to the specific training track they registered for and began their Working Connections experience.  Over the four days, Institute participants completed almost 25 hours of instruction.  They also attended lunch time sessions on Microsoft’s Adult Learning Program (Kelley Anderson, Microsoft), Windows 7 (Adam Carter, Microsoft), SharePoint (Steve Fox, Microsoft), and Camtasia, Snagit & Jing (Jean Kent, North Seattle Community College emeritus).   The lunchtime presentations highlighted what participants were “missing” as the other track content was exceptional and of interest to other participants.  The week ended with closing ceremonies.  Total in-kind monetary value of giveaways was $2,050. Facilities are not charged for the four labs, the auditorium (N201), catering room (N206), and the break room (A265) because the event is hosted by Bellevue College.  Breakfast, snacks, and lunch were provided for all participants.

In reviewing the average registration fees for a comparable event, the fee for a week long training event (professional development) is between $930 and $3,000 (average of five different non- and for-profit training events, or $1,500).  Additionally, Windows 7 training is not even available right now, so the instructor provided the MOC for the course gratis, and thus the participants were afforded a one-of-the-kind experience they couldn’t find anywhere else. Food is in some cases not provided and the training is for three days, not four.  Total revenue generated from the $450 tuition was $13,950. (Technical support was provided for each computer lab in return for participating in the track).

Return on Investment Breakdown:

Actual Expenses

Facilities: $7,620*

Food & Beverages: $9,000

Printed Material/Supplies: $3,000

Prizes & Giveaways: $2,050*

Textbooks: $9,800*

Travel/Time (speakers): $1,250*

Instruction: $12,750

Labor: $2,500

Total: $47,970 ($20,720*)

Total expenditures through the CoE funding totaled $27,250.  In-Kind/Donations totaled $20,720 (denoted by *) covered 43% of the total costs associated with this event.

Total expenditures through the CoE funding totaled $27,250.  In-Kind/Donations totaled $20,720 (denoted by *) covered 43% of the total costs associated with this event.  If in-kind donations had not been solicited it would have adversely affected the quality of the event, while at the same time increase the total CoE funds needed to cover expenses.  Thus, in-kind contributions allowed the Center to offer the Institute without incurring additional cost to the Center or passing the cost on to participants.  If faculty paid a minimum of $1,500 to attend a similar for-profit, private company’s professional development four-day ICT training it would cost the state and taxpayers approximately $46,500 (31 X $1,500 = $46,500). The Institute at a cost $450 per participant saved $5,300.  If in-kind donations are included, the savings increases to $26,020

No votes yet.
Please wait...
Centers of Excellence

Developing partnerships among business, industry and education to meet the future needs of Washington State.