Events

2010 Evaluative Data and ROI Report

12th Annual Washington State

Working Connections IT Faculty Development Institute

August 24-26, 2010

Evaluative Data and Return on Investment

Number of participants: 81

I.

The CoE for ICT hosted the twelfth annual Washington State Working Connections IT Faculty Development Institute from August 24th to August 26th, 2010.

The following tracks were offered to faculty participants:

  • Adobe Creative Suite 5 (Instructor: Ron Austin, Adjunct faculty at Bellevue College and other local community and technical colleges)
  • Office 2010 (Instructor: Letty Barnes, Lake Washington Technical College)
  • Office 2010 (Instructor: Suzanne Marks, Bellevue College)
  • SharePoint 2010 (Instructor: Paul Stubbs, Microsoft)
  • Visual Studio 2010 (Instructor: Dan Waters, Microsoft)

The 2010 Institute offered five tracks to participants, up one from 2009. The Institute’s 81 participants (up 44 from 2009) came from 23 of the 34 Washington state community and technical colleges (up 10 from 2009), as well as the Puget Sound Skills Center, St. Joseph’s College, and Port Townsend High School.

The Center’s fundraising activities generated $27,150 in in-kind donations (software, textbooks, product giveaways, etc.).  The following sponsors contributed to the success of the Institute:

  • Bellevue College Foundation
  • Center of Excellence for Information and Computing Technology
  • Microsoft
  • Murach Publishing
  • Paradigm Publishing
  • Pearson Publishing

Bellevue College and its program and service departments, as well as Center of Excellence provided institutional support.

II.

The Institute’s faculty advisory board and CoE for ICT measure the success of the Institute in a number of ways.  The primary measure of success is did the professional development training tracks meet the needs of the participants?  Other measures of success include the overall Institute’s operational activities (registration, food, hotel, classroom set-up, etc.); will faculty participants attend a future Institute; and, is the Institute a good use of their time.

Working Connections: General

The registration form was easy to complete and submit.

4.60                        92%

The cost is reasonable and the value is good.

4.71                        94%

Comments

  • $100 – what a bargain!
  • I would attend again for this price.
  • It was because the reduction in cost that I attended this time. Thank you, thank you, thank you!
  • VERY affordable.
  • Amazing!!
  • Thank you, thank you, for the reduced $100 price.  I wouldn’t have been able to attend unless the price was reduced to this!
  • I think that the three-day session providing learning materials and meals was a huge benefit compared to the value of $100 required to register.
  • $100 was an awesome price!
  • Excellent value! Thank you!
  • Keep it low economy improves.

The logistics (in-person check-in and registration, customer service) met my expectations.

4.84                        97%

Comments

  • You guys have this down!  Good job!

The facilities and labs met my expectations.

4.60                        91%

The quality and choices of food at the Institute was:

  • Poor                      1%
  • Fair                         1%
  • Good                     33%
  • Excellent              65%

Overall rating of Working Connections. The program met my expectations.

4.86                        97%

General Comments

  • Working Connections is a very good training opportunity.
  • I’ll attend next year!
  • Good Job!!
  • I’ll be back next year. Thanks.
  • WOW.
  • Excellent workshop.
  • Thank you to everyone involved who helped make this week an enjoyable experience!

Future Working Connections
Working Connections’ faculty advisory board decreased registration from $450 to $100; a decrease of 78% due to economic cuts for professional development and training at the CTC level. Were your professional development dollars cut?

Did this make it easier for you to attend the Institute?

Yes                         86%

No                          14%

Comments

  • Our dollars have been limited and the $450 (would have) wiped out funds for two years.
  • Fortunately we would have come either way, but I think it made a difference overall for others.
  • Lack of funding limited our previous colleague attendance of 6+ attendees to only 2 this year.
  • My institution supports faculty development.
  • Paying $1485 or $300 for faculty to attend a relevant conference is a no-brainer. The question really is one of academic value and industry relevance all of which is important and met by the advisory board.
  • Easier…though we’d already requested funding for it.
  • Had the registration fee not been decreased, many of us would not have been able to attend.
  • It made it doable.  I would not have attended without this decrease in price.
  • The cost was the factor in me not attending before this one.
  • Price made it easier to attend.
  • Much easier.
  • This made it so that more than one could attend.
  • The reduction in fee helped to attend.
  • The $100 cost is the right cost for my budget.
  • I’m definitely came because of the cost reduction.
  • Made it much easier to attend.

What tracks would you recommend for the future? Please rate your suggestions: 1=Definitely would attend; 2=Probably would attend; 3=Might attend; 4=Probably wouldn’t attend; 5=Definitely wouldn’t attend.

  • Windows 7
  • Google Docs
  • New releases of software.
  • SharePoint (Power Users or from the User End) – 9 responses
  • Win 7 Phone Applications
  • Silverlight – 2 responses
  • Advanced Outlook applications (and, SharePoint) – 1 response
  • Cloud computing – 1 response
  • Network security – 1 response
  • Mobile computing – 1 response
  • More of the same..it’s all good! I definitely would attend – 2 responses
  • Advanced Access training – 1 response
  • Teaching and motivating online students – 1 response
  • Microsoft Office – 5 response s
  • Meshing different modalities with different software  1 Group discussions with more than one track about common topics/concerns  2 Comparisons of SAM, MyItLab, SNAP, etc. with discussions by users – 1 response
  • Web 2.0 – 2 responses
  • MS Office
  • I think your tracks were well chosen for this year.  Perhaps a Web site development and management track might be useful if that has not been offered before – 1 response
  • More Adobe Products  5 Adobe Premiere (movie editing) – 1 response
  • Application of products, how you can take this product and put it into practice, why, how, business gains – our track did discuss this – 1 response
  • Data driven web sites – 1 response

What suggestions, ideas, do you have for future Working Connections?

  • Target more high school instructors.
  • More days.
  • It’s good as is.
  • I really liked our lunch hour without any specific program.  Please keep it like that.
  • Continue to offer the opportunity for IT Instructors to keep up with the latest technology and networking opportunities.
  • Please keep:  – 3 days maximum – start early first day and end early last day (noon) – ending all get-together session at lunch on last day was a good idea – keep the book people attending with goodies  – thanks for all the freebies each day. – 2 responses
  • This is great.  I really enjoy the teaching focus to augment the technical knowledge.

I will recommend Working Connections to colleagues in the future.

4.70                        94%

If the 2011 Working Connections offers a track I am interested in taking, I plan on attending.

4.65                        93%

Comments

  • Attendance is dependent on course offerings and college budget.
  • Attendance depends on both the track contents as well as our college funding availability. It seems better if more than one per college (or unit, in our case) attend.
  • Congratulations to Maureen and her staff (and Marcia and the advisory board) on excellent adjustments to 2010 Working Connections (shorter and less expensive) in consideration of restricted Faculty Development funds . . . without compromising the quality!!
  • The hotel accommodations were outstanding.
  • Nice campus
  • Hotel Sierra was very nice. I would continue to recommend it to your participants. So much closer! Did not have to fight the traffic into downtown Bellevue to the Red Lion. I liked that a lot!
  • Thank you for everything!
  • Excellent, overall, Excellent. Thank you!
  • Perhaps a course list from colleges with the books they are using for different classes–like a survey, it is so nice to know effectiveness of textbooks, etc.  Also maybe a session in each group where we can share college challenges/problems and how they are being met.
  • I am very glad that my coworkers talked to me about this conference. It was well worth the time and I am looking forward to next year.
  • The organizational and coordinating facilities were excellent with well-marked signs for those who are coming for the first time to Bellevue College.
  • Thank you for the gifts and the great learning experience with colleagues!  The overall structure was great.
  • Thanks for all your hard work.

Working Connections Instructor Evaluations

Track: Adobe Creative Suite 5

Instructor: Ron Austin

Instructor’s Knowledge and Preparation
The Instructor demonstrated command of the subject matter and was well prepared.

4.11                        82%

The activities planned enhanced my understanding of the content.

4.55                        91%

The organization of each day was good, with appropriate pacing and a good mix of instruction and hands-on activity.

4                              80%

The instructor modeled excellent teaching.

4                              80%

There was a satisfying mix of technical and best practices in my track.

4.33                        `87%

As a result of my participation in this track, I will incorporate some new teaching methodologies in my own teaching.

3.89                        77%

Comments

  • Lots of new details to add to my repertoire.

I would recommend this instructor.

4.44                        89%

Course Content
The course objectives and course content met my needs.

3.89                        77%

The content of this track will enhance my effectiveness as a teacher.

4.5                          90%

I will teach or use content from this track during the coming academic year.

3.75                        75%

The course expanded my skills in this subject.

4.56                        91%

The course materials/books were appropriate and enhanced the track session.

4.22                        84%

The tracks’ written description on the website matched the actual course content.

4                              80%

Overall rating of course content. The course met my needs or goals.

4.33                        87%

General Comments

  • I thought we would do more work with Dreamweaver in this track, but Ron showed us and had us experience a lot of cool, helpful information with Photoshop, Illustrator, Flash and many other Adobe applications.

Track: Office 2010

Instructor: Letty Barnes

Instructor’s Knowledge and Preparation
The Instructor demonstrated command of the subject matter and was well prepared.

4.95                        99%

The activities planned enhanced my understanding of the content.

4.23                        85%

The organization of each day was good, with appropriate pacing and a good mix of instruction and hands-on activity.

4.76                        95%

The instructor modeled excellent teaching.

4.66                        93%

There was a satisfying mix of technical and best practices in my track.

4.55                        91%

As a result of my participation in this track, I will incorporate some new teaching methodologies in my own teaching.

4.73                        95%

Comments

  • I’ll feel more competent when we adopt Office 2010
  • I love the following “tip”     =rand(5,8)
  • It was great to see how others are teaching Outlook on their campus….it is always a tough challenge!
  • Absolutely
  • I especially liked Letty’s approach of interacting with the class and asking for their input.

I would recommend this instructor.

4.82                        96%

Course Content
The course objectives and course content met my needs.

4.60                        92%

The content of this track will enhance my effectiveness as a teacher.

4.55                        91%

Comments

  • Absolutely, I got a lot of this.

I will teach or use content from this track during the coming academic year.

4.50                        90%

The course expanded my skills in this subject.

4.63                        93%

The course materials/books were appropriate and enhanced the track session.

4.05                        81%

The tracks’ written description on the website matched the actual course content.

4.60                        92%

Overall rating of course content. The course met my needs or goals.

4.24                        85%

General Comments

  • Great job!
  • We didn’t even use the textbooks and didn’t need to!  We could have done without them.
  • I learned a lot.
  • Excellent.

Track: Office 2010

Instructor: Suzanne Marks

Instructor’s Knowledge and Preparation

The Instructor demonstrated command of the subject matter and was well prepared.

4.31                        86%

The activities planned enhanced my understanding of the content.

4.13                        83%

The organization of each day was good, with appropriate pacing and a good mix of instruction and hands-on activity.

3.88                        78%

The instructor modeled excellent teaching.

3.88                        78%

There was a satisfying mix of technical and best practices in my track.

4                              80%

As a result of my participation in this track, I will incorporate some new teaching methodologies in my own teaching.

4                              80%

Comments

  • I really appreciated being reintroduced to Pivot Tables

I would recommend this instructor.

3.94                        79%

Overall Comments

  • I appreciate the opportunity to network with statewide colleagues in varied disciplines and the time dedicated specifically for personal enhancement of MS Office 2010.
  • I was exposed to a lot of new information, and I am excited!
  • Great mix. I totally enjoyed the track that I chose to attend. I learned a lot and met some great people.
  • Excellent workshop!
  • Great job! I’d be in her track again.
  • Loved the class.

Course Content
The course objectives and course content met my needs.

4.06                        81%

The content of this track will enhance my effectiveness as a teacher.

4.19                        84%

Comments

  • All learning helps me in the classroom.

I will teach or use content from this track during the coming academic year.

3.93                        79%

The course expanded my skills in this subject.

4.25                        85%

The course materials/books were appropriate and enhanced the track session.

4.30                        86%

The tracks’ written description on the website matched the actual course content.

4                              80%

Overall rating of course content. The course met my needs or goals.

4.13                        83%

General Comments

  • I am sure I will be able to apply some of the learning.
  • Working Connections is the best professional development opportunity for me!
  • Wonderful.

Track: SharePoint 2010

Instructor: Paul Stubbs

Instructor’s Knowledge and Preparation
The Instructor demonstrated command of the subject matter and was well prepared.

5                              100%

The activities planned enhanced my understanding of the content.

4.83                        97%

The organization of each day was good, with appropriate pacing and a good mix of instruction and hands-on activity.

4.83                        97%

The instructor modeled excellent teaching.

4.83                        97%

There was a satisfying mix of technical and best practices in my track.

4.67                        93%

As a result of my participation in this track, I will incorporate some new teaching methodologies in my own teaching.

4.67                        93%

I would recommend this instructor.

5                              100%

Comments

  • I really enjoyed the class, much because of Paul’s deep subject knowledge and ability to mix it up to suit student needs.  Thank you Paul for a nice introduction to SharePoint 2010!
  • Enjoyable and fun, especially for a product that can do so much.  We only touched the tip of the iceberg, but I know I will dig deeper now.
  • This is the best class I have attended thus far and I have been attending for many years. Thank you for being pro-active in finding Paul Stubbs. It would be great if he taught again next year.

Course Content
The course objectives and course content met my needs.

4.50                        90%

The content of this track will enhance my effectiveness as a teacher.

4.17                        83%

I will teach or use content from this track during the coming academic year.

4                              80%

The course expanded my skills in this subject.

5                              100%

The course materials/books were appropriate and enhanced the track session.

4.60                        92%

The tracks’ written description on the website matched the actual course content.

4                              80%

Overall rating of course content. The course met my needs or goals.

4.83                        97%

Track: Visual Studio 2010

Instructor: Dan Waters

Instructor’s Knowledge and Preparation
The Instructor demonstrated command of the subject matter and was well prepared.

5                              100%

The activities planned enhanced my understanding of the content.

4.8                          96%

The organization of each day was good, with appropriate pacing and a good mix of instruction and hands-on activity.

4.6                          92%

The instructor modeled excellent teaching.

4.6                          92%

There was a satisfying mix of technical and best practices in my track.

4.6                          92%

As a result of my participation in this track, I will incorporate some new teaching methodologies in my own teaching.

4.2                          84%

I would recommend this instructor.

5                              100%

Comments

  • Dan did a fine job of putting this broad group of material together.

Overall Comments

  • Thank you for putting this together.
  • Dan is very knowledgeable, has high energy, and possesses a huge repository of examples. He was a great instructor!!

Course Content
The course objectives and course content met my needs.

4.4                          88%

The content of this track will enhance my effectiveness as a teacher.

4.25                        85%

I will teach or use content from this track during the coming academic year.

4.60                        92%

The course expanded my skills in this subject.

4.60                        92%

The course materials/books were appropriate and enhanced the track session.

4                              80%

The tracks’ written description on the website matched the actual course content.

4.40                        88%

Overall rating of course content. The course met my needs or goals.

4.60                        92%

General Comments

  • I would have liked to have access to some of the platform elements for TFS, SharePoint development, and Windows Phone.
  • Dan rocks!!

Working Connections: General

81 participants (CTC faculty and high school teachers) plus computing service personnel (on-hand for computing issues, as well as the training experience), attended the three-day, $100 Working Connections IT Faculty Development Institute.  Participants began their professional development training with registration, lunch and the welcome and opening ceremonies.  They then went to the specific training track they registered for and began their Working Connections experience.  Over the three days, Institute participants completed 23 hours of instruction (only two hours less than the 2009 four-day event).  The participants were given a lunchtime on Wednesday, August 25, 2010, without a presentation so they could network and relax with such a compressed professional development schedule.  Closing ceremonies were held during the lunch hour on Thursday, August 26, 2010 and participants ended the institute at 5:30 p.m. in the evening.   Total in-kind monetary value of giveaways was $8,200. Facilities fees were not charged for the five labs, the auditorium (N201), catering room (N207), and the break room (A265) because the event is hosted by Bellevue College.  Breakfast, snacks, and lunch were provided for all participants.

In reviewing the average registration fees for a comparable event, the fee for a three-day long training event (professional development) averages $1,000 (average of four different non- and for-profit training events).  The tracks all focused on the most releases of Microsoft and Adobe which enabled instructors to not only learn new technology and best practices, but the books were all aligned to the 2010 versions of the software and programming languages and applications. Food is in some cases not provided and the training is for three days, not four.  Total revenue generated from the $100 tuition was $7,200. (Technical support was provided for each computer lab in return for participating in the track).

Return on Investment Breakdown:

Actual Expenses

Facilities: $7,620*

Food & Beverages: $8,035

Printed Material/Supplies: $2,500

Prizes & Giveaways (textbooks and miscellaneous giveaways from publishers): $8,200*

Textbooks: $9,500 ($8,500)*

Travel/Time (speakers): $100*

Instruction: $13,260 ($2,730*)

Labor: $2,500

Total: $51,715 ($27,150*)

Total expenditures through the CoE funding totaled $51,715.  In-Kind/Donations totaled $27,150 (denoted by *) and registration fees generated $7,200 combined covered 66% of the total costs associated with this event.

Total expenditures through the CoE funding totaled $17,365 down approximately $10,000 from 2009.  This was due to an increase in in-kind donations (time and physical items, including Dan Waters of Microsoft not charging the $2,730 –salary plus benefits) and with an increase in participation revenue from tuition was up 58% from 2009.  In-Kind/Donations totaled $27,150(denoted by *) covered 52% of the total costs associated with this event.  If in-kind donations had not been solicited it would have adversely affected the quality of the event, while at the same time increase the total CoE funds needed to cover expenses.  Thus, in-kind contributions allowed the Center to offer the Institute without incurring additional cost to the Center or passing the cost on to participants.  If faculty paid a minimum of $1,000 to attend a similar for-profit, private company’s professional development three-day ICT training it would cost the state and taxpayers approximately $72,000 (71 X $1,000 = $72,000) minus actual CoE expenditures $54,635.

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